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| Objective |
| To obtain a challenging position
in the fields of desktop or web software development,
training, or product quality
assurance. | |
| Skills |
| Programming Languages: |
JAVA, Visual Basic, Visual FoxPro, VB.NET, COBOL |
| Web Technologies: |
HTML, XML, ASP, PHP, JavaScript, VBScript |
| Server Technologies: |
Windows NT/2000, IIS, MS Exchange Server |
| Databases: |
Oracle, MS SQL Server, MySQL,
PostgreSQL | |
| Experience |
| Software Engineer |
| Dekker, Ltd., San Bernardino, CA |
May, 2000 Thru March, 2004 |
- Design and code software for both desktop and web applications in the areas of project management and accounting.
- Perform network administration tasks on the Dekker, Ltd. corporate network and maintain Oracle and SQL Server databases.
- Create training materials (visual and printed) and conduct training classes for both Dekker, Ltd. employees and customers.
- Develop software specifications and product documentation.
- Install and troubleshoot Dekker, Ltd. products as well as the networks and databases associated with running them.
- Represent Dekker, Ltd. on site with customers in both sales and customer support capacities.
- Projects include database and accounting work for BF Goodrich Universal Propulsion, San Jose International Airport, United States Army, United States Navy, Lockheed Martin, and the Federal Aviation Administration.
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| Programmer/Customer Support Tech |
| MPC Internetworks, San Bernardino, CA |
March, 2000 Thru May, 2001 |
- Programmed a web based customer information management system used for customer management and accounting.
- Provided customer support via e-mail and telephone in the areas of web hosting and site development.
- Administered Linux based web servers as well as FTP and e-mail account management.
- Recruited and trained new employees.
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| Computer Sales Associate/Upgrade and Repair Technician |
| Best Buy Inc., San Bernardino, CA |
November, 1998 Thru May, 2000 |
- Sold appropriate computer systems along with all necessary accessories and services.
- Supervised the department and trained new employees.
- Handled merchandising tasks such as display functionality and department upkeep.
- Upgraded hardware and software on PCs as well as troubleshooting issues with Windows 95/98, NT, and 2000 machines.
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| Manager |
| Postal Annex+, Redlands, CA |
October, 1994 Thru July 1998 |
- Performed business related tasks such as scheduling, bookkeeping, and customer relations.
- Designed, built, and maintained computer systems for use in the business.
- Trained new employees.
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| Customer Support Tech |
| Scan America/DiscoverNET, Redlands, CA |
May, 1997 Thru October, 1997 |
- Provided technical support for new Internet service accounts on Windows computers.
- Troubleshooting existing Internet connections on both client and server sides.
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| Training |
- Activity Based Costing/Earned Value Management Training
by the Project Management Institute, July 2002.
- Schedule Analysis – Dekker ABC&P Forum, May 2003.
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| Awards/Interests |
- Volunteer, the San Bernardino County Sheriff’s
Department Mountain Search and Rescue Team.
- Designer/administrator of Search and Rescue Team web
site, currently under construction at www.sbmountainsar.org.
- Eagle Scout Award: Boy Scouts of America.
- Black Belt: Kung Fu San Soo of Redlands.
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| Education |
| University of Redlands, Redlands, CA |
- Bachelor of Science: Computer Science
- Minor: Mathematics
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